Renter Resources
Rental Application Guidelines
APPLYING FOR A RENTAL PROPERTY
You must submit the following documents for renting a property with us.
⧫ Your identification, please refer to the 100 Pints ID - Documents Guide for details
⧫ Names and contact details of people who will give you rental or personal references
⧫ Your rental history
⧫ Rent payment receipts or statements
⧫ Employment details and history
⧫ Proof of income, like current payslips from your employer or your Centrelink income statement
⧫ Bank details and copies of your bank statements.
We will obtain your permission before contacting anyone listed for references.As a friendly reminder, please notify the individuals you've submitted as references so they are aware we may contact them before processing your rental applications.
RENTAL PAYMENT
HOW OFTEN AND WHEN TO PAY
The rental agreement determines whether the rent is paid weekly, fortnightly, monthly on a calendar, or at another specified time. The rent is payable on the planned date and by the agreed payment method once a rental contract has been signed.
If you pay your rent by electronic funds transfer, be sure to give the rental provider adequate time (at least 24 hours) for the money to go into their account; otherwise, your rent will be considered late.
CHARGING RENT IN ADVANCE
When you start renting, you are usually required to pay rent in advance before moving in as per the following rules:
⧫ one month’s rent in advance, or
⧫ if the rent is paid weekly, 14 days’ rent in advance, or
⧫ if the rent is above $900 a week, no limits up to the full value of the rental agreement
FIND OUT OUR AVAILABLE PROPERTIES
Visit our property listing page by clicking here.
Rental Property Management
GENERAL MAINTENANCE & REPAIRS GUIDELINES
You must email your property manager with a written notice and include the following details for any maintenance or repair enquiries.
⧫ descriptions of the issues
⧫ photos and/or videos for proof of issues
Alternatively, you can submit your request online by completing the Maintenance Request Form. Please provide as much information as possible since this will enable us to address difficulties more promptly. A property manager will contact you with an update within 2 business days after the request is received by us.
When the repairs have been authorized by the rental provider, a contractor will contact you to schedule an appointment. Please work with the tradesman to ensure that someone is available to let them in or notify us so we can provide access keys from our office.
Under the Residential Tenancies Act of 1997, landlords must attend the non-urgent maintenance within 14 days after it has been reported. We at Inline prioritize all maintenance and repairs, but there may be unavoidable delays in receiving the landlord's approval and/or contractor's quotations before work can commence, therefore please be patient while we do everything we can to assist you as fast as possible.
URGENT MAINTENANCE & REPAIRS GUIDELINES
When a repair or maintenance is required because of one or more of the following circumstances, it will be classified as an emergency request:
⧫ burst water service
⧫ blocked or broken toilet system (if there is no second toilet on the property) serious roof
⧫ leak
⧫ gas leak
⧫ dangerous electrical fault
⧫ flooding or serious flood damage
⧫ serious storm or fire damage
⧫ failure or breakdown of any essential service or appliance provided by a rental provider or
⧫ agent for hot water, water, cooking, heating or laundering
⧫ failure of a breakdown of the gas, electricity or water supply
⧫ any fault or damage in the premises that makes the premises unsafe or insecure an
⧫ appliance, fitting or fixture that is not working properly and causes a substantial amount of
⧫ water to be wasted
⧫ a serious fault in a lift or staircase
In case an emergency repair is required, please immediately notify your property manager by phone call and complete the online request form.
If an emergency repair arises outside of business hours and you have confirmed that it is deemed urgent, before calling us for help our troubleshooting guide may assist you in resolving the issues.